Touchscreens in vehicles have become a hallmark of modern car design, offering sleek interfaces and access to advanced features. However, their impact on road safety has sparked significant debate.

The Risks of Touchscreens

Studies consistently highlight the safety concerns associated with touchscreens. For example, a test by Vi Bilägaren (a Swedish automotive magazine) demonstrated that performing simple tasks on a touchscreen could take significantly longer than using physical buttons. Drivers using a touchscreen at high speeds needed over 23 seconds to complete a task, traveling more than 2,000 feet with their eyes off the road. Comparatively, similar tasks took just 10 seconds in older vehicles with physical controls.

The primary issue lies in the need for visual attention. Unlike tactile buttons, which allow drivers to rely on muscle memory, touchscreens demand that drivers look at the screen, increasing the likelihood of distraction. Data shows that even a two-second glance away from the road can double the risk of a near-crash, while longer distractions dramatically heighten accident risks.

Why Manufacturers Use Touchscreens

Despite these risks, auto-manufacturers continue to embrace touchscreens. They reduce manufacturing costs, provide a futuristic aesthetic, and allow over-the-air updates for features and fixes. Some manufacturers are even exploring revenue opportunities through in-car advertising on these screens.

Safety Regulations and Alternatives

In response to rising concerns, safety organisations like NCAP (New Car Assessment Program) have begun advocating for the return of physical controls. Starting in 2026, physical buttons will be required for critical functions in vehicles aiming for top safety ratings in Europe. Additionally, some auto-manufacturers, like Hyundai and Nissan, are reintroducing a mix of physical controls and smaller screens to prioritise safety.

A Thought for Fleet Managers

Fleet managers face unique challenges when it comes to ensuring driver safety. If your vehicles rely heavily on touchscreens, consider implementing driver training focused on minimising distractions. Alternatively, opt for models that balance digital interfaces with physical controls to enhance usability without compromising safety. Remember, prioritising user-friendly, safe technology can reduce accidents and downtime, benefiting both drivers and businesses.